F.A.Q.

Do you cater to vegan/gluten-free diets?


Yes. Most of our items have a vegan or gluten-free option. In our cafe, we also have options that cater to vegan and gluten-free diets. If you have a special request, please do not hesitate to get it touch.




When should I come to collect my order?


Orders are ready for collection 5 days after they are placed, between 12pm-5pm. For special requests regarding collection time, please get in touch with us.




When should I expect my delivery?


Nationwide delivery is done through Royal Mail First Class and should arrive in 1-2 days after postage. We try to ship orders within 2-3 days.




Can I book out the Melk cafe?


Yes, you can book our cafe for parties, afternoon tea and other events. We require 5 days notice and bookings are unavailable on any dates that events are scheduled. We are happy to take pre-orders or serve what is available on the day.

*Covid-19 update: We are currently not taking bookings due to government restrictions regarding indoor gatherings.




Do you deliver nationwide in the UK?


Most of our products are available for nationwide delivery. We are unable to ship our celebration cakes and cupcakes via mail, therefore they are only available for collection.




What are your opening times?


Our Spark cafe is open from 12pm until 9pm and is closed on Mondays. Our Clifford Street cafe is open from 10am until 5pm and is closed on Tuesdays.